The Public Safety and Justice Subcommittee meeting held on October 1, 2025, in Phoenix, Arizona, focused on the successful expansion of the fire department's lockbox program, which aims to enhance emergency response for vulnerable residents. Assistant Chief Justin Alexander presented the program, designed to provide quick access to homes for individuals over 55 or those with mobility issues, thereby minimizing property damage during emergencies.

Launched as a pilot in 2023, the lockbox program has transitioned into a permanent initiative, now available citywide. The program allows qualified residents to register their keys in a secure lockbox installed outside their homes, which can be accessed by emergency responders. As of mid-September 2025, the program has recorded 586 installations, with an average of 168 requests per month and a notable increase in installation rates.

The meeting highlighted the program's goals, including completing 500 installations by the end of 2025 and continuing partnerships with local realtors to facilitate access to lockboxes. However, discussions also revealed significant concerns regarding the program's accessibility for Spanish-speaking residents. Councilwoman Guarado raised issues about the lack of Spanish-language resources, emphasizing the need for equitable access to the program for Phoenix's diverse population. Chief Duran acknowledged this oversight and committed to ensuring that information about the program is translated and made available in Spanish.

The subcommittee members expressed gratitude for the program's impact, sharing personal stories of residents who have benefited from the initiative. The meeting underscored the importance of addressing equity in public safety programs, particularly for vulnerable communities, and highlighted the city's commitment to improving access and communication for all residents. As the program continues to grow, the city aims to enhance its outreach efforts to ensure that all eligible residents can participate and benefit from the lockbox program.