On October 1, 2025, the New York State Senate held a Joint Public Hearing focused on energy affordability and infrastructure, highlighting the ongoing challenges faced by low-income communities and the utility sector's response to these issues. The meeting served as a platform for utility representatives to discuss their outreach efforts and infrastructure maintenance, particularly in light of the state's Climate Leadership and Community Protection Act (CLCPA) goals.

A significant point of discussion was the need for expanded outreach to low-income communities, particularly those with less than 25% enrollment in the Energy Affordability Program (EAP). Utility representatives, including those from National Grid, emphasized their commitment to enhancing communication with eligible customers. They outlined plans for direct outreach, including in-person visits to disadvantaged areas, to ensure that residents are aware of available assistance programs. However, concerns were raised about the effectiveness of current notification processes, with calls for more proactive measures to inform customers about the EAP.

Infrastructure maintenance was another critical topic, particularly regarding leak-prone pipelines. National Grid acknowledged the challenges posed by aging infrastructure, noting that a significant portion of their capital budget is allocated to replacing outdated pipes. The discussion underscored the importance of safety and environmental considerations, as addressing leak-prone pipes is essential for reducing methane emissions and enhancing public safety.

The hearing also touched on the settlement process in rate cases, with some participants expressing dissatisfaction with the perceived lack of transparency and inclusivity. While some utility representatives defended the confidentiality of negotiations as a means to facilitate open discussions, others called for improvements to ensure that all stakeholders have a voice in the process. The introduction of settlement judges was noted as a positive step towards balancing interests and enhancing the negotiation framework.

As the meeting concluded, participants acknowledged the need for ongoing collaboration to meet the state's energy goals while ensuring that vulnerable populations are not left behind. The discussions highlighted the complexities of balancing utility operations, customer needs, and environmental responsibilities, setting the stage for future dialogues on energy policy in New York.