On October 3, 2025, Hillsborough County convened a meeting to discuss the evaluation of proposals for the Disaster Recovery Management Program, specifically focusing on the Request for Proposals (RFP) 25-00293. The session highlighted critical tasks and expectations for contractors involved in various aspects of disaster recovery and housing management.

The meeting began with a detailed overview of the Single Family Housing Program, where committee members refined the scope of work to include a fixed price for a 20-page program blueprint. This document will outline the processes for intake and application processing, with an emphasis on a structured six-step development and review process involving multiple county reviews.

A significant portion of the discussion centered on the Case Management System, which is expected to support at least 2,500 applicants and 50 users annually. The committee emphasized the need for a fixed monthly price that encompasses system configuration, licensing, and maintenance, while also addressing one-time costs distributed over a three-year term.

The conversation then shifted to the Call Center Services, where a similar fixed monthly pricing model was proposed, anticipating around 2,000 calls per month. The committee stressed the importance of detailed reporting on call metrics and the associated costs for staffing and technology.

As the meeting progressed, the committee addressed multifamily housing projects, proposing an increase in the number of projects from four to eight, with a significant budget adjustment from $10 million to $25 million for replacement projects. This change reflects a strategic shift to enhance the county's capacity to manage larger-scale housing initiatives.

The committee also outlined tasks related to public services, environmental reviews, and economic revitalization, each requiring fixed pricing and structured deliverables. Notably, the evaluation of infrastructure projects was highlighted, with a commitment to vetting 50 projects within a 20-business-day timeframe.

In conclusion, the meeting underscored Hillsborough County's proactive approach to disaster recovery and housing management. By refining project scopes and establishing clear pricing structures, the county aims to ensure effective implementation of its recovery programs. The next steps will involve finalizing proposals and preparing for further evaluations, with an emphasis on transparency and accountability in the use of public funds.