In a recent special call meeting of the PRMS Oversight Committee held on October 1, 2025, DuPage County officials discussed significant progress on the ongoing upgrade project for the county's management system. The meeting highlighted the challenges faced in the project and the steps taken to address them, particularly through collaboration with Hexagon, the software provider.

During the meeting, it was noted that after previous discussions raised concerns about the project's viability, Hexagon responded by sending a team of developers to DuPage County. This proactive approach involved direct engagement with local staff to resolve outstanding issues that had previously hindered progress. The developers worked closely with the county's team over the past three weeks, leading to notable advancements in the project.

Despite this progress, officials acknowledged that the initial go-live date of November 1 would not be met. A new timeline is currently under discussion, with Hexagon proposing a December launch. However, some committee members expressed concerns that this timeline may be overly ambitious, especially considering the upcoming holiday season, which could affect both testing and training schedules.

The consensus among committee members leaned towards a more cautious approach, suggesting that a go-live date in February or March might be more realistic. This would allow adequate time for thorough testing and user training, ensuring a smoother transition when the system is finally implemented.

As the project continues to evolve, the oversight committee remains committed to keeping stakeholders informed about developments and timelines. The emphasis on quality and user readiness reflects a broader commitment to ensuring that the upgraded system meets the needs of the community effectively. The next steps will involve finalizing the project timeline and addressing any remaining challenges to ensure a successful rollout.