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Santa Rosa Water to begin credit-card processing fee Jan. 6; city to keep ACH option fee-free
Summary
Director Jason Burke told the Board of Public Utilities that the utility will begin recovering credit-card processing costs starting Jan. 6 with a 2.95% transaction fee (minimum $1.95) and will continue a fee-free bank-debit option; staff estimate $600,000–$700,000 in annual recovered costs.
Director Jason Burke told the Board of Public Utilities on Oct. 2 that Santa Rosa Water plans to begin recovering customer credit-card processing fees starting Jan. 6 and will preserve a fee-free electronic payment option via bank debit.
Burke said the change reflects industry practice and city direction to reduce operating subsidies for routine…
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