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Go Wake Forest microtransit marks 1st year; VIA proposes fares, discounts to expand service
Summary
VIA and town staff reviewed the first year of Go Wake Forest microtransit (90,000+ rides, 30.4 boardings/hour), outlined unmet demand during peaks and proposed distance-based fares with discounts for seniors, riders with disabilities and low-income households to generate revenue and add vehicle capacity.
Representatives from VIA reviewed the first year of the Go Wake Forest microtransit service and proposed introducing fares to generate revenue for additional fleet capacity and to reduce unmet demand during peak times. VIA reported more than 90,000 cumulative rides in the first year, a current boarding rate of 30.4 boardings per vehicle-hour and an estimated cost per ride of about $15.50 under the current model.
Why it matters: Rapid ridership growth has produced unmet demand in peak periods (VIA reported met demand below target levels and rider…
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