Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
EMSA reports ACE reaccreditation, engagement survey baseline and steady response performance in Tulsa
Summary
Emergency Medical Services Authority updated council on a reaccreditation for its 9‑1‑1 center, Gallup employee engagement baseline, MCare enrollment marketing results, and independent resident survey results showing strong favorability for EMSA.
Representatives of the Emergency Medical Services Authority (EMSA) presented their biannual update to the committee, reporting an international reaccreditation for the Tulsa 9‑1‑1 communications center, the first Gallup employee engagement baseline for EMSA staff, results from MCare enrollment marketing, and a third‑party resident satisfaction survey.
Accreditation and staff engagement EMSA said its Tulsa 9‑1‑1 communications center earned reaccreditation as an Accredited Center of Excellence (ACE) from the International Academies of Emergency Dispatch, a designation held by a small fraction of dispatch centers nationwide. EMSA described the reaccreditation as evidence of protocol‑based dispatch, quality assurance, and system integrity.
EMSA also reported results…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
