School board approves switch to Relay for Medicaid billing, ends contract with MSP
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Summary
The Timberlane School Board voted to terminate its Medicaid billing agreement with MSP and engage Relay as the district's new billing provider, citing falling reimbursements and customer-service problems under MSP.
During the Nov. 7 meeting, district administrators asked the board to terminate a long-standing contract with MSP and engage Relay as the district’s Medicaid billing provider. Administrators said MSP’s reimbursements to the district declined from a previous peak of about $600,000 to roughly $142,000 in the 2023–24 school year and that customer service problems had increased following changes in MSP’s ownership.
“There is a very small penalty of up to $25,000 to break the contract,” the presenter said, adding that the district expects to recoup that cost over time with a more productive vendor. The district recommended Relay after interviews and reference checks; administrators said there are limited alternatives in the vendor market.
A motion to terminate the MSP contract and engage Relay passed on a voice vote. The board recorded the motion and approved the change; no roll-call vote totals were provided in the meeting transcript.