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Resident asks Utilities Commission to reduce $1,818 water bill; commission cites policy and takes no action

5868932 · October 2, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At an Oct. 2 Utilities Commission meeting, Pat Henderson of 82 Fairway Drive asked the commission to mitigate a $1,818 water bill she said resulted from a continuous toilet leak; commissioners said their billing-adjustment policy limits relief for sewered indoor use and declined to grant relief.

At the Oct. 2 Utilities Commission meeting, Pat Henderson, a resident of 82 Fairway Drive, asked the commission to reduce a $1,818.19 water bill she received covering unusually high usage in December and January. Henderson told commissioners she first received a high-usage notice in mid-December, learned high usage stopped on Dec. 20, and later found the water had been shut off at her condo. She said a plumber later replaced a float valve on an underused basement toilet and that her regular monthly bill under autopay is about $58.78. The commission discussed the…

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