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Paramedics union warns of falling morale and rising turnover in Johnson County EMS
Summary
At the Board of County Commissioners meeting, Clay Smith, president of Professional Paramedics of Johnson County, told commissioners that survey KPIs show a drop in employee satisfaction from 89% to 70.4% and turnover rising to 17.4%, exceeding the county’s 12% goal, and urged visible action to support retention and safe staffing.
Clay Smith, president of Professional Paramedics of Johnson County, told commissioners on Oct. 2 that key performance indicators released with the adopted 2026 budget show a sharp drop in employee satisfaction and rising turnover among emergency medical services staff.
"In 2024, nearly 89% of employees reported being happy to work here. In 2025, that number dropped to just 70.4%. In that same time, turnover rose to 17.4%, far above the…
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