Town queries Comcast, Mass Broadband after conflicting data about four unserved residences

TCTV reported that four remaining residences in Templeton lacked cable access for high-speed broadband and that Comcast quoted the town a price to provide service to those houses. According to TCTV, Mass Broadband data rebutted that claim by indicating the addresses already had service, creating conflicting records. The transcript records that TCTV filed a notice with Mass Broadband that the residences lacked cable and proper broadband access; Mass Broadband’s dataset, however, indicated Comcast Xfinity reported service present at those locations. TCTV told viewers it had asked both Comcast and Mass Broadband for clarification of the conflicting information. The transcript does not include responses from Comcast or Mass Broadband beyond the hosts’ description of conflicting data. Details not specified in the excerpt include the exact addresses at issue, the nature of the service customers at those addresses currently have (e.g., cable modem, fixed wireless), any regulatory filings, or whether the town plans to subsidize connection costs. TCTV said Mass Broadband will hold an event in Worcester on Oct. 8; the hosts mentioned awards and promotional activities but did not link that event directly to the four-house issue. The transcript records that TCTV has sought comment from both Comcast and Mass Broadband about the discrepancy but does not record follow-up results in this segment.