REMSA Health, the region's non‑profit emergency medical services provider, briefed the Reno City Council on Oct. 8, reporting response volumes, education activity, investments and plans for participation in the centralized CAD dispatch upgrade.

Barry Duplantis, REMSA CEO and president, said the organization provides roughly 32,000 responses annually in the region, that one‑third of responses result in on‑scene care without transport and that uncompensated care costs about $1.4 million annually. He also described community programs — car-seat installations and CPR training — and said about 54% of REMSA employees live in Reno ZIP codes.

Duplantis told the council REMSA was created under an interlocal agreement nearly 40 years ago and operates as a not‑for‑profit franchise governed by a seven‑member board. He said REMSA's model charges only for transports and that “26455 citizens located in Reno ZIP codes received care on scene without any charge… The value of that was $6,900,000.” He also cited 622 car seats installed in the last 12 months in Reno and $7.6 million invested in new equipment during 2025.

Council members thanked REMSA for local hiring — Duplantis said 322 REMSA employees (approximately 54% of REMSA staff cited in the presentation) live in Reno — and for community programs. Council asked about REMSA's participation in a regional CAD dispatch upgrade; Duplantis said the likely go‑live was the following February and that REMSA supported modernization efforts.

Council requested a fuller briefing to the District Board of Health and to the council in November; Duplantis agreed to return with updates on franchise renewal discussions and the CAD timeline.