Brett Bradner, regional business development director for Ascension Wisconsin Hospital, Menomonee Falls, and Mitchell Buss, the hospital’s director of nursing, told the Village of Menomonee Falls Board of Trustees on Oct. 6 that the facility emphasizes rapid emergency care and community engagement.

The hospital opened in 2021 and operates as a neighborhood hospital with 24/7 emergency coverage and an inpatient unit, Bradner said. He described an on-site laboratory that returns results in about 15 minutes and a telemedicine-based inpatient physician model supported by nurses trained to ICU or step-down levels. The hospital does not perform surgeries and does not have an MRI, Bradner said; patients needing services not available on-site are stabilized and transferred to higher-level facilities as needed.

Bradner and Buss said the hospital’s average time to be seen by a physician is under six minutes, average emergency department visit length about 80 minutes, average inpatient length of stay about 2.5 days, and EMS turnaround — the time for ambulance crews to be back in service after delivering a patient — about nine minutes versus a national average above 30 minutes. “The EMS individuals are getting back in the streets at a quicker pace,” Bradner said, describing the benefit to community emergency coverage.

The presenters said the Menomonee Falls location fields smaller patient volumes than larger hospitals but emphasized convenience: a single‑story building with on‑site CT, X‑ray and ultrasound, immediate parking and a short walk to the entrance. They said telemedicine technology is expanding; in January the hospital expects to add fixed audiovisual equipment that will allow physicians to join patient rooms on larger screens.

Bradner highlighted community work: he said the hospital has served roughly 40,000 patients (including EMS contacts and inpatient days), has contributed more than $50,000 in strategic giving over the past three years and logged more than 100 staff volunteer hours. He said Ascension plans to reduce marketing spending in 2026 and direct more funds toward community programs.

During questions, trustees asked about obstetric care. Bradner and Buss said the facility has handled three deliveries successfully but does not maintain dedicated OB physicians; in complicated cases the hospital consults Ascension’s transfer network and arranges expedited transfers via its ambulance partner. They said transfers typically take five to six minutes from dispatch.

Trustees were invited to tour the facility. The presentation closed with a short testimonial video produced by Falls Cable Access and an offer from hospital staff to accept feedback on local needs.

Sources: Presentation by Brett Bradner, regional business development director, and Mitchell Buss, director of nursing, Ascension Wisconsin Hospital, Menomonee Falls, at the Oct. 6 Village of Menomonee Falls Board of Trustees meeting.