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City honors SUSAN network after Early Intervention and Holistic Wellness award

5914484 · October 8, 2025
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Summary

The Lubbock Public Health Department’s Substance Use Service Assistance Network (SUSAN) received recognition at the council meeting after the program earned an Early Intervention and Holistic Wellness Award for connecting residents to treatment, financial assistance and other supports.

The City of Lubbock recognized employees from the Public Health Department’s Substance Use Service Assistance Network, known as the SUSAN Network, after the program received an Early Intervention and Holistic Wellness Award.

Council remarks at the Oct. 7 ceremony described the SUSAN Network as a program that connects community members struggling with substance use and co-occurring mental health or medical issues to treatment resources and financial assistance for care. The council said the program both makes referrals and helps clients access payments and community providers.

City presenters credited the award to the department’s coordination across agencies and volunteers, and said the program helps people access treatment and other supports more efficiently. The recognition noted the department’s role in linking clients to services and reducing barriers to care.

The presentation was ceremonial; speakers did not announce additional city funding or policy changes tied to the award. Council members urged continued public awareness of available services and thanked staff for their work connecting residents to treatment and recovery resources.