The City of DeSoto will move to a quadrant-based bulk and brush pickup schedule that begins Jan. 1, 2026, city staff announced Thursday during the mayor’s quarterly 360 meeting.

City Executive Assistant Becky Lewis, who made the presentation, said the city is transitioning to quadrant sections so “each quadrant will have their own week to collect bulk and brush trash” and that a pilot area down to Beltline Road has been used to test the approach. She said an in-person community meeting will be held Saturday, Oct. 11, from 10 a.m. to noon at the public library to explain the changes and that additional meetings are scheduled through the end of the year.

The change is intended to address repeated collection delays. “If you don’t have it on your phone already, please try to download [the My DeSoto app]. It’s the best way to be connected to the city to make requests for city services,” Lewis said. Christy Green, account manager for Republic Services, the city’s contractor for collection, said she works daily with city staff to adjust operations and respond to resident concerns.

City staff said the program will include a survey of residents in the pilot area to evaluate the schedule and service levels before full rollout. Staff and Republic Services also plan temporary staffing redundancies in the heaviest months — identified as roughly Memorial Day to July 4 and again in October–November — so extra crews can respond after storms and during peak leaf and holiday cleanup.

Mayor Rachel Proctor also reminded residents that the city recorded the meeting for later viewing on the city website and encouraged people to share the replay and printed handouts available at the meeting. The city manager noted that the council previously approved a second street sweeper and a second operator; staff said that addition will increase daily sweeping operations on both residential and collector streets.

City staff urged residents to bring specific questions or concerns to the October meetings or to submit them through the My DeSoto app or the city action center so staff can follow up.

Residents can find the schedule, pilot-area details and meeting times on the City of DeSoto website and via city social media.