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Kent County commissioners hear court report on child-welfare timeliness, grievance process and specialty courts
Summary
Court staff told the Kent County Board of Commissioners that the internal grievance process remains in place after the citizens advisory council was eliminated, child-welfare cases met time guidelines 80% of the time, and courts are pursuing evidence to justify additional judicial resources and outside funding for specialty courts.
At a recent Kent County Board of Commissioners meeting, court staff updated commissioners on family-court operations, including the county’s grievance process, child-welfare case timelines and prospects for outside funding and additional judicial resources.
The update mattered to commissioners because it affects the welfare of children involved in court cases, accountability for how cases are handled and whether the county can expand specialty court programs such as mental-health courts.
Tracy, a court staff member, told the board the county no longer has a citizens advisory council that previously reviewed grievances but that “that grievance process still exists.” She said the court investigates every grievance it receives and that in 2024 the court logged two grievances that were addressed through personnel action, additional staff training or both. “At the end of every year, all of this information is…
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