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Council approves Housing Connect changes to add email/text alerts and representative role
Summary
Intro 12‑65 passed on Oct. 9 to require Housing Connect to notify applicants of application updates by email and text, allow applicants to designate a representative, and require HPD to solicit feedback from community organizations.
The New York City Council on Oct. 9 approved reforms to the city’s Housing Connect portal intended to reduce confusing or misleading information for applicants to affordable housing lotteries. Intro 12‑65, sponsored by Council Member Pirena Anna Sanchez, requires the Housing Connect site to provide email and text notifications about updates to applications and to permit users to designate a representative to receive notices on their behalf.
Council Member Sanchez told colleagues the lottery system…
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