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El Paso County officials report 5,663‑transaction webDEALER backlog as House Bill 718 transition continues
Summary
El Paso County human resources and the tax assessor's office reported a 5,663‑transaction backlog in the state webDEALER system tied to House Bill 718 processing changes, and described short‑term steps and staffing options to reduce it.
El Paso County staff told the commissioners court on Sept. 29 that the county’s title and registration office is managing a growing backlog in webDEALER transactions tied to House Bill 718, the 2023 Texas law that requires dealers to issue metal license plates and process titles electronically.
Human resources comp/spec staff said the backlog stood at 5,663 transactions as of the morning of the meeting and dated to Sept. 12, 2025. Human Resources classification analyst Cynthia Della Fuente said the office scheduled additional work days and training to reduce the backlog and would report weekly to the court.
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