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County tax collections running about $2 million behind last year; staff cites billing timing and software issues
5924261 · October 3, 2025
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Summary
New Hanover County tax staff reported collections were about $2 million behind last year because of timing issues with tax-bill mailings and problems with the county's software provider, and said they expect to catch up by November or December.
County tax staff reported a year-over-year shortfall in current collections of roughly $2 million and told commissioners the gap stems from the timing of tax-bill mailings and software-provider problems.
"We are running slightly behind where we were last year. And, unfortunately, it is due to the timing of when our…
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