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Cuyahoga County Consumer Affairs highlights surge in high-loss scams, expands outreach tools

5923694 · October 31, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County Consumer Affairs reported rising scam losses and presented new outreach measures — a Scam Squad booklet, Scammo game, Bitcoin ATM signage, Ready Notify alerts and tear-off referral pads — aimed at increasing reporting and reducing victim losses.

Cheryl Harris, director of Cuyahoga County Consumer Affairs, briefed the Education, Environment & Sustainability Committee on Oct. 30 about the county’s Scam Squad work to help residents report scams and recover funds where possible.

Harris said the county’s scam intake and multi-agency Scam Squad (which includes local police, county agencies, the Ohio attorney general and federal partners) handled 774 scam reports in 2023 with total reported losses of about $1.2 million and an average reported loss of $11,228. So far in the current year, Harris…

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