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Residents press county commissioners for oversight after multiple complaints about Novant New Hanover Regional Medical Center

5924274 · September 3, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Dozens of residents and health professionals used the county meeting's public‑comment period to describe patient safety and staffing problems at Novant New Hanover Regional Medical Center and urged county officials to demand stronger oversight from the hospital operator.

A string of public comments at the meeting focused on patient care, staffing and governance at Novant New Hanover Regional Medical Center, with multiple speakers urging county action and oversight following a series of personal stories and documented complaints.

Speakers included family members of patients, registered nurses, retired clinicians and local advocates who described delayed care, poor communication, alleged procedural mistakes and staffing shortages. "My mother, Jacqueline, was 75 years old when she walked into Novant with hope of healing, and she never came home," said Robert John, who described a sequence of…

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