Har Yi Khan, a community planning and design consultant, told TEDx Makatawa attendees that Downtown Holland’s turnaround demonstrates the value of a flexible framework that links broad vision to practical first steps. “What you are seeing up there is not a plan. It is a framework kept intentionally loose,” Khan said.

Khan traced Downtown Holland’s revival to a combination of public‑private collaboration, design investments (streetscapes, snow‑melt systems, pocket parks), and strategic pairing of new development with preservation of historic buildings. She said leaders distilled a small set of big ideas—strong business core, distinctive gateways, waterfront greenways and institutional linkages—and revisited the framework roughly every decade to guide investments. “They didn’t define the challenge as one of just finding replacement retailers,” she said.

Khan illustrated the approach by comparing Holland to Singapore’s post‑independence planning, arguing that a clear vision plus a flexible strategic framework lets communities pivot as conditions change. She offered three “both/and” mindsets—blend visionary and pragmatic leadership, zoom between big‑picture and small‑scale thinking, and balance people and place. Khan urged leaders to identify “first moves” that can be implemented in 90 days to build momentum toward long‑term goals.

Ending: Khan invited listeners to join ongoing work to strengthen place and asked how they might “be a part of that unfinished work of building better, stronger communities.”