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Ellensburg moves to phone notices in place of some door‑tag disconnects for utilities
Summary
The city advanced a first reading of an ordinance allowing automated telephone (and later text) notices in lieu of physically hung “door‑tag” disconnect notices, a change staff said is needed because meter‑reader capacity cannot keep up with thousands of door tags.
The Ellensburg City Council conducted first reading Aug. 18 of an ordinance that would let the city use automated telephone notifications in place of physical door‑tag disconnect notices for delinquent utility accounts.
Jerica Pasco, the city’s finance director, told the council that the new Origin Smart City billing software allows the city to call or leave voice messages as the official disconnect notice. “The finance department would like to be more efficient in notifying…
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