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Cowlitz County public works recommends $30,000-a-year mass-notification system that would add geotargeted texts and triage dispatch
Summary
Public services staff proposed adopting a commercial mass-notification and triage system (Doppler) to send geofenced texts, accept image reports from the public, and replace contract dispatch services; staff said the vendor's bid was roughly $30,000 per year and they will present a formal proposal to the board on a future Monday.
Mike Moss, Cowlitz County Public Services Director, briefed the board on a proposed mass-notification and incident-response system for public works and county operations. He said staff solicited demonstrations and competitive bids and identified a vendor, Doppler, that matched the county's feature needs at the lowest price.
Moss described capabilities the county would gain if it adopts Doppler: opt-in alerts by text, email or phone; geolocation/geofencing to target notices to people in a specific area; the ability for residents to send images and on-the-ground reports; and an integrated triage/dispatch function that would accept and prioritize incoming reports. Moss…
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