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Court Reporters Board hears reports of technical problems with online proctoring; board discusses reserving days for retests
Summary
Students and instructors told the Court Reporters Board of California that online proctoring and a secure browser caused technical failures and late submissions during the latest skills exam. Board staff provided exam statistics and members discussed reserving days for retesting and improved outreach to training programs.
At its public meeting, the Court Reporters Board of California heard multiple public comments reporting technical problems with the online test delivery used for the skills portion of the court reporter licensing exam and discussed possible scheduling changes to reduce late, unsuccessful submissions.
Several test takers and instructors described interruptions linked to the remote proctoring service and the secure browser used for the exam. Tara O'Connor, identified as a West Valley student, said the problems included “lateness computer privacy concerns and Proctor inconsistency,” and asked the board to consider offering an in‑person option next year.…
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