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Permit services outlines five‑step permitting process; aims to reduce review timelines after staffing increases
Summary
Permit Services managers presented a five‑step permitting workflow and said digital transformation and recent staffing growth have reduced plan‑review turnaround times to meet goals; they urged applicants to use online checklists and pre‑submittal meetings to avoid delays.
The city’s Permit Services managers briefed the council on July 23 about permitting volumes, timelines and recent process improvements, and they urged applicants to use pre‑submittal resources to avoid iterative delays.
Sabrina (Permit Services Manager) and Tony Lee (Building Official) said Permit Services enforces city and state construction codes across planning, public works and fire review disciplines, and that staff completed a digital transformation to allow online submittals and reviews. In 2024 the division performed more than 20,000 plan reviews, issued more than 7,600 permits (including roughly 420 new housing units),…
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