Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Unions, labor experts urge protections for workers under algorithmic management and in offshored services
Summary
AFL‑CIO and other witnesses told the House Ways and Means subcommittee that cross‑border digital commerce has real consequences for workers — from offshored call‑center jobs to algorithmic monitoring — and urged enforceable labor standards in digital trade agreements.
Eric Gottwald, policy specialist on trade and economic globalization for the AFL‑CIO, told the House Ways and Means Subcommittee on Trade that debates about cross‑border data flows and digital trade often omit the human impact on workers. Gottwald said open global dataflows have enabled offshoring of call‑center and back‑office jobs and support platforms that outsource content moderation to developing countries where working conditions can be poor.
"These technologies can shortchange workers'…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
