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Senior Center pickleball draws complaints; board and staff plan survey and study
Summary
Park board members and staff reviewed membership, court usage and scheduling at the Keller Senior Activity Center after resident complaints about overcrowding. Staff presented usage data and the board agreed to pursue a user survey and possible subcommittee review to recommend program adjustments.
Park board members pressed staff for data and a path forward after repeated complaints about pickleball availability at the Keller Senior Activity Center (CASAC). Staff presented membership figures, hourly court counts and a summary of current programming and said they will coordinate a city‑led user survey to refine policy options.
Usage data presented: board member Jay and Senior Center staff gave the following figures during the session: CASAC memberships were approximately 4,244 in the center’s first full fiscal year after opening, then 2,808 in FY2024, and 2,521 active members in FY2025 to date. Staff said membership pricing changes and the novelty of the new facility likely affected year‑to‑year totals. Average daily scan counts — a measure of facility entries — were cited as about 195 per day in 2023 and roughly 213 per day in the most recent reporting period,…
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