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DCA reorganization enacted; new Board & Bureau Relations deputies announced
Summary
A Department of Consumer Affairs representative told the board the governor’s reorganization creating a Business and Consumer Services Agency was enacted July 5 and will take effect July 1, 2026; new Board and Bureau Relations appointees were introduced.
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Susan Kilcrease of the Department of Consumer Affairs’ Legislative Affairs Office updated the board on agency-level changes on Oct. 8, saying that the governor’s reorganization plan was enacted and that the new Business and Consumer Services Agency and California Housing and Homeless Agency will become operative July 1, 2026.
Kilcrease also introduced two recent senior appointments to DCA’s board and bureau relations team: Lucy Saldivar, named deputy director, and Shelley Jones, named assistant deputy director. The appointments, she said, will support boards and bureaus during the organizational transition.
Why it matters: the reorganization moves the Department of Consumer Affairs into a new cabinet-level structure and reallocates administrative oversight. Boards should expect continued operational planning and transition workshops through mid-2026.
Details presented
- Reorganization: Kilcrease summarized that Governor Newsom proposed a reorganization splitting the existing agency into the California Housing and Homeless Agency and the Business and Consumer Services Agency. The reorganization was enacted on July 5; the new agencies will be operative July 1, 2026.
- Board support: Kilcrease said DCA will continue to brief boards about transition logistics and offered the board staff additional support from the new Board and Bureau Relations leadership. She named Lucy Saldivar (deputy director, Board and Bureau Relations) and Shelley Jones (assistant deputy director) and provided brief professional backgrounds.
Quotes
"After public hearings and review by the Little Hoover Commission and the legislature, I'm pleased to share that the governor's reorganization plan was enacted on July 5," Susan Kilcrease said.
Next steps
DCA staff will continue to participate in agency workshops and keep board leadership apprised of transition steps affecting licensing, enforcement, and administrative operations.
Ending
Board members had no immediate questions and thanked the DCA representative for the update; no board action was required.

