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Tipton utility board to issue written notices for accounts over $2,000; approves routine charge-offs
Summary
The Tipton Utility Service Board discussed a plan to place accounts with balances over $2,000 on written notice with payment agreements and approved the previously proposed charge-offs. Board members also asked staff to benchmark delinquency procedures with peer utilities and offered to form a subcommittee to assist.
The Tipton Utility Service Board on Sept. 15 approved previously proposed charge-offs and agreed to send written notices with payment-agreement offers to customer accounts carrying more than $2,000 in unpaid balances.
Board members said about a dozen to 15 accounts exceed the $2,000 threshold and that those accounts have shown little or no payment progress. Utility staff characterized prior efforts to collect large delinquencies as “hit and miss” and said the utility will attempt…
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