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Council presses staff for credit-card and travel policy fixes after multiple declined cards
Summary
Council members described repeated problems with city-issued credit cards declining during travel and inconsistent receipt processing; staff said auto-debit and other process improvements are being implemented and said policy drafts on cards and travel will return to a work session in September.
Council members used the Aug. 18 meeting to press for faster fixes to recurring problems with city-issued credit cards and travel reimbursements after several council members reported declined cards while traveling on city business.
Council member Atkins described a personal incident in which she paid more than $1,700 out of pocket to cover lodging because a city-issued card was declined while traveling to a conference. Council members said they have also received late notices and discovered interest charges tied to…
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