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State long‑term care ombudsman urges more surveyors, wider discharge reporting and limit on pharmacy choice fees

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Summary

Hailey Ordewine, Kansas state long‑term care ombudsman, asked the Bethel committee to increase KDADS surveyor staffing, expand discharge reporting to assisted living and related providers, halt monthly “pharmacy provider choice” fees imposed on private‑pay residents, and raise the personal needs allowance.

Hailey Ordewine, Kansas state long‑term care ombudsman, told the Robert G. (Bob) Bethell Joint Committee on Home and Community Based Services and KanCare Oversight that her office is advocating several policy changes to better protect adult‑care‑home residents.

Ordewine asked the committee to fund additional surveyors at the Kansas Department for Aging and Disability Services (KDADS). “We are very pro… whatever we can do to bring in more surveyors to the team,” she said, arguing that residents and families report complaints are not being investigated promptly and some cases “may never ever get investigated or looked at” under current survey backlogs.

She also asked lawmakers to expand statutory discharge‑reporting requirements beyond nursing…

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