Edgar County EMS reported a rise in call volume for the month and said response times remained within contractual thresholds.

The service reported 236 total calls for the month, with response times “just short of a minute” from time of dispatch, 10 emergent hospital transfers and 41 non‑emergent transfers. EMS personnel stood by at one structure fire, made 29 return trips to residences or nursing homes, handled three public service requests and four appointment calls, and recorded 51 patients who refused treatment or transport.

Education activity increased: EMS educators taught 12 classes to 95 students, started a high‑school based EMT/EMR program and began a community‑based EMT class that week. The department also reported 14 intercept requests and four public‑relations events.

A second page of the report showed 138 patients were transported locally. Air‑medical activity was notable: crews rendezvoused with helicopters six times, and on three of those occasions EMS and local fire personnel improvised landing zones away from the usual helipad; staff said the collaboration with the city fire department and community fire protection district was “essentially seamless” and caused no delays.

Board members raised a public complaint about a crash at Redmond in which a flagger was struck. A caller had told a board member the response took 55 minutes and that multiple calls were required. EMS staff said that on the dispatch involved, two command vehicles and one ground ambulance responded and that supervisors and paramedic units arrived within roughly six to seven minutes of the call; staff noted the delay could have occurred before dispatch if 911 had trouble connecting the caller to the system.

The report concluded with staff asking whether board members had questions; no formal action or vote was taken on the EMS report.