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Estacada staff, Arrow representative outline Walker-to-Arrow transition: billing, drivers and sign-up guidance
Summary
City staff and Arrow (Aero/Arrow Sanitary) reported on the transition from Walker Disposal to Arrow Sanitary, saying Arrow expects to begin routes Feb. 1, plans to hire local drivers, and is assisting customers with sign-up and billing transitions.
City staff and a representative of Arrow (Aero/Arrow Sanitary) briefed the council on the operational transition after Walker Disposal agreed to sell its routes.
Melanie (city staff) and Josh (Arrow representative) told the council that the transition from Walker to Arrow would finalize on February 1 and that Arrow had been loading accounts into its billing system; Josh reported they had entered "a little over half" of Walker’s accounts into Arrow’s system as of…
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