BSRB staff told the Social Work Advisory Committee that 2,000 social workers responded to a recent workforce-and-practice survey; staff prepared a detailed draft report (about 300 pages with appendices) summarizing both quantitative results and open‑field comments.
Survey respondents repeatedly flagged ethics and supervision as top continuing‑education needs. Committee members said other frequently cited issues included burnout, high caseloads, documentation and billing problems, cultural-competence training gaps, telehealth and AI questions, and uneven supervision quality.
Several committee members raised concerns about unlicensed case managers and support workers who perform tasks that the committee considers social work but who are not licensed and may lack the profession's code-of‑ethics training. "They're being tasked with these very difficult decisions ... and these are very loaded decisions that are likely to draw those kinds of complaints," one committee member said, describing child‑welfare contexts where turnover and understaffing place inexperienced staff in high‑stakes roles.
Members discussed workforce development and training responses: tuition-reimbursement partnerships between agencies and universities; mentoring and formal supervisor‑matching programs; paid practicum or stipends to reduce the financial barrier to supervised field experience; and targeted certificate or associate-level tracks as entry points. Committee members described an example grant to support behavioral-health students: a $2.3 million workforce-development grant (at Newman University) that provides funds to students who agree to work in underserved areas.
BSRB staff asked advisory members to focus on two remaining survey topics for the next meeting: supervision concerns (summary begins on page 27 of the draft) and use of artificial intelligence (begins on page 29). The advisory committee suggested using the survey results to form recommendations to the full board and to identify partnerships with educational institutions and employers.