Aurora reviews 2025 public facilities capital projects, customer service remodel and valet garage purchase

Jim Burchall, chief building facilities officer, and other public facilities leaders presented the proposed 2025 public facilities capital projects at the Oct. 23 Aurora Finance Committee meeting. The package covered City Hall improvements, a customer service/3‑1‑1 center remodel, multiple roof and HVAC replacements, parking and garage work tied to an anticipated acquisition, APD facility upgrades, and a range of deferred‑maintenance items across city properties.

Burchall said the customer service remodel budget is approximately $750,000. The work will reconfigure the front office, improve wayfinding and conference rooms, add an electronic front sign and create a foyer entrance tied to the city’s new 3‑1‑1 center. “It’s a smaller remodel. We’re gonna do the conference room, make it modern… and then redefine the counter,” Burchall said.

Alex Alexander, the city’s chief management officer, said the remodel is being planned to support a March 11 launch of the new customer service/3‑1‑1 operations and that part of the renovated area will…