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Collision-industry group urges move of appraiser board out of insurance division to improve complaints process (HB 333)

5938535 · October 14, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Alliance of Automotive Service Providers and collision-repair advocates urged the Joint Committee to move the auto-damage appraisers licensing board from the Division of Insurance to the Division of Occupational Licensure and to strengthen enforcement; witnesses cited hundreds of consumer and shop complaints with few outcomes.

Lucky Papageorge, executive director of AASP Massachusetts, asked the Joint Committee on Consumer Protection and Professional Licensure to advance House Bill 333, which would move the auto-damage appraiser licensing board from the Division of Insurance to the Division of Occupational Licensure and change how complaints are handled.

Papageorge…

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