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Manufacturers and dealer groups clash over warranty time guides and franchise law changes
Summary
Automakers and dealer associations opposed proposed changes to warranty labor-time reimbursement and other franchise-law amendments (Senate Bill 201 / House Bill 406), arguing estimates, time guides and existing remedy processes should stand; dealer groups urged statutory clarifications on fair reimbursement for warranty and recall work.
Representatives of franchised new-car dealers and major automakers told the Joint Committee on Consumer Protection and Professional Licensure their industries oppose several sections of Senate Bill 201 and House Bill 406 that would alter how dealers are reimbursed for warranty repairs and make other changes to franchise law.
Bob Okaneski of the Massachusetts State Auto Dealers Association, which represents franchised dealers, said dealers have worked with manufacturers to establish reimbursement formulas under…
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