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BHEC enforcement caseload jumps; agency hiring and options discussed
Summary
BHEC staff reported a 33% rise in complaints to more than 800 last fiscal year, described current hiring challenges for enforcement attorneys and flagged possible use of law student interns and other efficiency measures.
Agency leadership told the Texas Behavioral Health Executive Council that complaints are rising faster than planned, prompting staffing and process questions.
Daryl Spinks, BHEC's executive director, told the council the agency had budgeted for roughly 600 complaints per fiscal year but received more than 800 complaints last year, a roughly 33% increase. Staff resolved more than 600 complaints and the agency has worked to increase enforcement efficiency, but Spinks said the pending caseload remained high: as of the morning before the meeting, 799 complaints were pending.
Spinks said the…
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