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Douglas County approves revised 2026 service agreement template, tightens partner accountability
Summary
Commissioners approved a revised 2026 service agreement template that clarifies reporting requirements, audit documentation, grievance and service-interruption policies for county-funded community partners and established how capital projects are handled separately.
Douglas County commissioners on Oct. 15 approved a revised 2026 service agreement template and related updates that staff said are intended to strengthen accountability and data reporting for community partners that receive county funding.
Under the revisions, partners receiving more than $80,000 annually will be placed on invoice-based service agreements that require regular data reporting and liaison review; partners receiving less than $80,000 will remain on community partner agreements with less reporting. Staff said Exhibit C will be tailored to each partner to describe the partner’s specific scope of work, while Exhibit D will apply to behavioral-health partners and include additional requirements such as documented grievance procedures and policies for service interruptions.
Staff also described a separate capital project agreement that will govern one-time capital awards; the county has used that agreement with agencies including Cardinal Housing, Ninth Street Missionary Baptist Church, DECA and Bert Nash. County staff said the capital project agreement requires a project budget and documentation of all funding sources and reimbursements.
Jake Broadbent, assistant to the county administrator, said staff had legal counsel review the base agreement and this year added updates to reflect current practices and strengthen accountability. The changes include requiring the most recently available audit or 990 for partners, clarifying the timing for reimbursements, and adding policies related to service interruption and grievances for behavioral-health providers.
Commissioners and staff also discussed the county’s myRC shared client data system. Staff reported a recent expansion of the system’s 42 CFR-partitioned access to allow Heartland Community Health Center to join DECA as a 42 CFR SUD provider with elevated client-access protections; staff said additional partners (Mirror Inc., Bert Nash and others) are working toward integration.
Commissioner discussion praised the revisions as improving transparency and consistency for public dollars. A motion to approve the 2026 service agreement template and the changes outlined by staff passed unanimously.
Staff said they will prepare Exhibit C for each partner before year end, provide documents to commissioners via the county’s shared drive for review, and return to the commission if any exhibit varies materially from the budget application.
