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Glynn County presents quarterly performance review to public; departments report progress on Paycom, OpenGov and AV upgrades
Summary
Glynn County administration held a Quarterly Enterprise Review to report performance measures and strategic-plan initiatives, highlighting new payroll and permitting systems, short-term rental compliance, open-records processing improvements and audio/video upgrades to public meeting rooms.
Glynn County administrators presented a public Quarterly Enterprise Review reporting progress on multiple service and technology initiatives, including a recent launch of the Paycom payroll system, expanded use of OpenGov for permitting and procurement, improvements to open-records processing, and audio-visual upgrades intended to improve live-streamed meetings.
The review, led by Tamara Munson, chief financial and administrative officer for Glynn County, framed the session as a transparency exercise intended to show measurable progress on the county’s strategic plan. Munson told commissioners the county would track performance measures across departments and roll those metrics into employee performance reviews.
Munson said the performance measures will be used “to show continuous improvement and to figure out where we are struggling potentially and make the changes that we need to improve.” The review combined short updates from finance, procurement, licensing and compliance, human resources, information technology and communications.
Directors gave department-level updates: Judy Dennegan, director of finance, outlined goals tied to payroll accuracy and accounts-payable automation; Resin Talbert, director of capital development and procurement, described steps to increase bid competition using OpenGov and vendor outreach; Christie Kinstle, director of licensing and compliance, reported 99.5% compliance for short-term rentals; David West, chief information officer, described recent audio/video improvements for meeting rooms and plans to reduce legacy copper circuits; Dwayne Pollock, HR director, reviewed Paycom-driven personnel workflows and online learning modules; and Katie Boson, communications director, described a quarterly newsletter, community engagement events and work to redesign the county website.
Commissioners asked clarifying questions about timing and next steps and thanked staff for the work. The board announced the next QER will focus on SPLOST (Special Purpose Local Option Sales Tax) projects and scheduled SPLOST open houses in September.
