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Needham parking app rollout delayed; Hotspot integration to be completed and town plans communications ahead of March launch
Summary
Town staff said the selected parking app vendor's integration with the municipal ticketing and payments backend took longer than expected; completion is scheduled next week with staff training and a beta test to follow and a planned full implementation in March.
Town staff updated the committee on the townwide parking app project managed by the Economic Advisory office: the vendor Hotspot was selected via competitive process, but the technical integration between Hotspot and the town’s back‑end ticketing and collections system had to be built from scratch. That integration work took longer…
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