City of Casper solid waste staff told council members they plan to stop requiring a paper utility bill for residents to use landfill daily passes and instead verify users through a new Munis software module.
Tom Brower of Solid Waste said the new process will allow landfill staff to check a driver's license and either the name or address to identify the customer in Munis and automatically deduct a landfill pass from the account. "Everybody will start the game with 12 landfill passes," Brower said, and the system will reduce the pass balance by one each time the customer uses the landfill and increase it monthly as bills are paid.
The change is meant to reduce paper mailing costs, cut down on repeated use or copying of paper passes and simplify operations at the scale house. Brower said staff will provide a simple authorization form that allows a neighbor or contractor to use a resident’s passes when signed by the pass-holder; the form will be available on the city website and can also be handwritten if a resident lacks a printer.
Council members asked about edge cases: whether a driver's license address must match the Munis customer record and how the system will handle seasonal residents. Brower said staff will cross-check name and address and that the Munis client record will be the authoritative account; if a name on the license matches a customer record, that is "good enough" for access. He also said staff will be flexible at the scale house and aim to assist residents who have mismatched or out-of-date driver’s licenses.
Brower said staff will begin training in September and formally start the paperless landfill pass program on the first Monday in October. He estimated that landfill passes currently generate about $70,000 in revenue from city residents.
No ordinance, motion or vote was taken during the presentation; council received the information and asked staff clarifying questions.