Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Mayor's office opposes automatic 311 transfer to domestic violence hotline; commissioners cite capacity risks
Summary
Intro 4-59 would require 311 complaints mentioning domestic violence to be automatically transferred to the city hotline; NGBV said it does not support the bill because a direct menu transfer could overwhelm hotline capacity and displace shelter referrals.
Intro 4-59, sponsored by Council Member Ong, would require that domestic-violence related complaints made through 311 be automatically transferred to the New York City domestic violence hotline. At an oversight hearing, the Mayor's Office to End Domestic and Gender-Based Violence (NGBV) testified it does not support Intro 4-59 in its current form, citing operational concerns.
NGBV Commissioner Saloni Sethi said callers who…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
