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County audit finds control gaps at Ocean Center parking operation; contractor replaces manager
Summary
A Volusia County internal audit found weaknesses in controls and safety problems at the Ocean Center parking operation run by LAZ Parking. County and contractor officials said immediate steps were taken, including replacing a parking manager and moving the Ocean Center toward cashless and automated parking systems.
An internal audit released Aug. 15 found gaps in contract oversight, revenue controls and attendant safety at the Ocean Center parking operation managed by LAZ Parking.
Jonathan Edwards, Volusia County internal auditor, told the county council his team observed mixed pricing, lack of standard operating procedures, shared credit-card logins, inconsistent auditing by the contractor and several on-site safety and staffing problems during four event-day observations in 2024. Edwards said the audit did not detect evidence of theft but found conditions that could facilitate skimming and projected potential annual revenue loss if vulnerabilities were exploited.
Key audit…
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