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City of Laredo staff survey finds training and compensation top areas for engagement policy
Summary
Marcela Cervantes, assistant director for the Department of Community Development, presented a practicum recommending a formal employee engagement policy after a 132-response employee survey flagged needs for professional development, leadership support and pay competitiveness.
Marcela Cervantes, assistant director for the Department of Community Development, presented a City of Laredo CPM practicum arguing the city should adopt a formal employee engagement policy to improve retention and morale. She told the panel a digital survey reached 165 employees and received 132 responses; respondents reported a mean tenure of about 10 years and prioritized professional development, leadership support and compensation.
Cervantes summarized key survey findings: 61% of respondents requested…
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