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Mass. Executive Office previews Business Front Door portal, names navigator for child care and small businesses

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Summary

The Massachusetts Executive Office of Economic Development on a virtual session previewed a new online portal, Business Front Door, and announced a designated navigator service to help small businesses and child-care providers find state programs and licensing information, presenters said.

The Massachusetts Executive Office of Economic Development on a virtual session previewed a new online portal, Business Front Door, and announced a designated navigator service to help small businesses and child-care providers find state programs and licensing information, presenters said.

The portal consolidates program listings and contact points from multiple state agencies and gives businesses a single place to register, ask questions and receive tailored recommendations. Naomi, a presenter from the Executive Office of Economic Development, said the tool is a “minimum viable product” that will evolve with user feedback.

Presenters described how the service works: a business creates a profile on the portal, answers a short intake about its status and needs, and is paired with a…

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