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Reassessment delays, new tax software complicate billing; town asks county for joint meeting to align schedules

October 16, 2025 | Warren County, Virginia


This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Reassessment delays, new tax software complicate billing; town asks county for joint meeting to align schedules
Town and county officials on the liaison committee discussed recurring delays in receiving reassessment data that have disrupted the timing of local tax billing and budgeting.

Town representatives said the county’s delayed reassessment records in 2023 and 2025 — compounded by a new assessment vendor and new software — prevented town staff from importing accurate records into billing software. The town said the late arrival of those records resulted in a revenue shortfall of about $472,000 for the town after equalization and that, citing the timing pressures, it amended its code to move the tax payment due date to June 20; the county’s due date remains June 5.

Sherry Sowers (mentioned in the meeting as the county official responsible for tax books) explained reassessment and appeals in 2023 and 2025 produced a high volume of informal and board of equalization appeals that delayed final records. Staff described that the reassessment contract required completion by Dec. 31 but the county experienced delays; the town also said vendor software changes complicated the import and proofing process.

Town and county staff agreed the issue is largely administrative but acknowledged both boards may need to coordinate on timing. The town requested a joint meeting of town council members, county board members, the treasurer, the commissioner of the revenue, and recommended staff to identify process changes that would allow enough time to budget and mail tax bills in advance of due dates.

No formal board-level action was taken during the liaison meeting; staff and committee members agreed to pursue administrative changes and potential meetings to clarify schedules and vendor expectations.

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Scribe from Workplace AI
Scribe from Workplace AI