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City reduces fixed-route hours while Metrolift demand grows; county funding mix complicates budget
Summary
Waukesha’s transit manager told the finance committee the city reduced service hours to improve efficiency, but demand for Metrolift paratransit has surged; city subsidy and county intergovernmental funding remain significant budget components.
Waukesha transit manager Brian Engelking told the finance committee that the transit system consolidated routes and cut about 15% of service hours in mid-2025 to preserve ridership efficiency and reduce costs, but that demand for Metrolift paratransit trips has climbed to the highest levels since 2013.
Engelking said the system has improved passengers per revenue…
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