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Board authorizes Innova to collect self-pay accounts at rate not to exceed 12%
Summary
The Western County Health Services Board authorized CEO Kathy Harshbarger to contract with Innova to pursue outstanding self-pay accounts, approving a contingency-style fee not to exceed 12 percent after discussion about incentives and staffing.
The Western County Health Services Board on an unrecorded roll-call vote authorized CEO Kathy Harshbarger to engage Innova for self-pay patient collections at a contingency rate not to exceed 12 percent.
Board members said the hospital has roughly $268,000 in self-pay receivables that are not being worked consistently by existing staff. Carrie Doss made the motion to authorize the contract and the motion was seconded; the board then voted in favor. "Carrie Doss made the motion to authorize Kathy to engage Inova for self pay collections at a rate not to exceed…
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